The City Luxury Suites | Playa del Carmen ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Av 25 Entre Av Constituyentes Y Calle 22, Playa del Carmen, Mexico, 77710

“I loved the convenient location near fantastic local restaurants!”view full review

The City Luxury Suites is a 5-star Playa del Carmen hotel featuring air-conditioned accommodations with kitchens and access to recreational opportunities. Guests can enjoy complimentary wireless internet and various on-site amenities.

Rooms & Amenities

All accommodations at The City Luxury Suites include laptop-compatible safes and air conditioning, with kitchens equipped with refrigerators and microwaves. Guests can relax in suites that offer separate dining areas and flat-screen televisions.

Dining & Refreshments

Dining options at The City Luxury Suites include a restaurant and a coffee shop/café for snacks. For beverages, guests can unwind at the bar/lounge or poolside bar.

Leisure & Services

Leisure facilities include an outdoor pool, a steam room, and a fitness center. The hotel provides a rooftop terrace for relaxation and offers a roundtrip airport shuttle service.

Location & Transportation

The City Luxury Suites is located within walking distance to major attractions such as Quinta Avenida and Mamitas Beach Club. Nearby public transport includes various bus stations, making it convenient to explore the area.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite Balcony

Max:

2 persons

Bed options:

1 King-size bed

Shower

Coffee machine

room details

Check Prices

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Playa del Carmen1000 ft

Airports

Aeropuerto de Playa del Carmen (PCM) 1.1 mi

Cancun (CUN) 34.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Exquisite Dining Experience

“The dining options at The City Luxury Suites were truly really good. I had breakfast at the rooftop restaurant, where I enjoyed a delicious avocado toast paired with fresh-squeezed juice. The views were fine, and it was the perfect way to start my day.” view full review

Relaxing Spa Retreat

“I indulged in a full-body massage at the on-site spa, and it was heavenly! The tranquil atmosphere and skilled therapists helped me unwind completely. The soothing music and aromatherapy made it a nice experience that I'd recommend to anyone.” view full review

Luxurious Room Amenities

“My suite was equipped with state-of-the-art room features, including a smart TV and a premium coffee maker. The comfortable king-sized bed made for incredibly restful nights, and I appreciated the modern design of the space.” view full review

Fine Bathroom Facilities

“The bathroom in my suite was lovely! It featured a large soaking tub and a rainfall shower with an indulgent experience. The high-quality toiletries added an extra touch of luxury, made my stay more fun.” view full review

General

Free Wi-Fi
Parking
24-hour reception
Luggage storage
Lift
Coffee shop
Multilingual staff

Sports & Fitness

Fitness studio

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Laundry
Tours/Ticket assistance

Dining

Restaurant
Poolside snack bar
Outdoor dining area
Picnic area/ Tables

Business

Business centre

Children

Children's pool
Paid kids club

Spa & Leisure

Outdoor swimming pool
Garden area
Television in lobby
Spa centre
Steam room

Room features

Air conditioning
In-room safe
Sitting area
Rooftop terrace
Patio
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

Av 25 Entre Av Constituyentes Y Calle 22, Playa del Carmen, Mexico, 77710

Map view

Av 25 Entre Av Constituyentes Y Calle 22, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Los Fundadores Park

1.1 mi

Landmark

Galeria Lamanai

2200 ft

Landmark

Gaston Charo Art Gallery Playa del Carmen

2500 ft

Landmark

Sun Jaguar

3000 ft

Landmark

Corazon de Mexico

3200 ft

Gallery

Tierra Huichol

3200 ft

Landmark

Galeria de Arte 5ta Avenida

3200 ft

Landmark

La 5ta Hacienda

3400 ft

Landmark

La Sirena's Fine Mexican Handcrafts

3700 ft

Nearby

152 Calle Quinta Avenida

Quinta Avenida

1600 ft

Mall

Quinta Alegria Shopping Mall

1600 ft

Museum

3D Museum of Wonders

1600 ft

Museum

Museo Frida Kahlo Playa Del Carmen

1600 ft

Church

Nuestra Senora del Carmen Catholic Church

1600 ft

Beach

Mamita's Beach Club

1600 ft

Night club

Coco Bongo

1600 ft

Beach

Kool Beach Club

1600 ft

Beach

Playacar

1600 ft

Gallery

Riviera Art Gallery

1500 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

1500 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

1600 ft

Gallery

La Galeria de Playa Art Gallery

1900 ft

Avenida entre 24 y 34 calles 5a

Caminarte

1900 ft

Aquarium

Aquarium Beach

1600 ft

Store

DAC Verduras y Frutas

400 ft

Casino

Grand Riviera Casino

1600 ft

Shopping Area

Plaza Las Americas

1200 ft

Store

MEGA Soriana

1600 ft

Mall

Plaza las Perlas

300 ft

Shopping Area

Plaza Calle Corazon

1800 ft

Restaurants

Chiltepin Marisquillos

300 ft

Avenida Constituyentes s/n Colonia Centro

the cupcake boutique

400 ft

Avenida 10 Norte

Chiltipin

400 ft

Chiltepin Av Constituyentes Lote 6 entre 25 Norte Y 30 Norte

Los Bisquets del Obregon

400 ft

Avenida de Constituentes

Moshe Cube Kosher Restaurant & Grill

400 ft

Avenida Constituyentes lote 01

El Pelotari

400 ft

Av. 30 entre Constituyentes y Calle 20

Langosteria Maya Restaurant

700 ft

Avenue 30 Frente Centro Comercial Mega Colonia Gonzalo Guerrero

Clorofila

700 ft

Calle 20 and 30 Ave.

La Cafe

800 ft

Calle 2 Norte 153 Local 1

KFC

800 ft

Avenida 30 Norte 107 Centro

Cassa Ceviche

900 ft

Calle 24 Norte # 7 Entre 30 y 25

UNO japanese noodles pdc

900 ft

Avenida Constituyentes Esq Av 15 Local #8

Reviews and Ratings

Reviews from guests about their experience.

66%

loved their spa retreat and can’t wait to return.

6.6/10

Nice

Rooms

5.0

Location

5.4

Service

5.0

Dining

5.2

Ruth

United States, March 2025

6.8/10

My stay at The City Luxury Suites was quite mixed. I enjoyed the decent location with nice local restaurants nearby and the rooftop pool was a refreshing spot to unwind. but there were significant issues. I was surprised to find that there was no cleaning service during my entire 10-day stay, and I often felt uncomfortable with the lack of basic amenities.

Rooms

5.0

The apartment was poorly maintained. The shower drainage was borderline blocked, and the bed was hard, making it difficult to rest properly.

Service

5.0

I was disappointed with the service aspects. The host did not respond well to requests for more towels or toilet rolls, which felt very unwelcoming.

Location

5.0

The location was a definite plus, close to local dining options which made exploring easy.

Dining

5.0

I was able to find some great local restaurants nearby, especially those serving gyudon dishes, which were a good surprise.

Facilities

5.0

The rooftop pool was nice. but the lack of a hairdryer, kettle, and poorly functioning microwave were surprising omissions.

Daniel

United States, February 2025

7.0/10

I had a disappointing stay at The City Luxury Suites. While the location was decent and close to some nice local restaurants, the lack of basic amenities and poor service really let me down. I can't see myself recommending this place, given my experience.

Rooms

5.0

The apartment wasn't cleaned before I arrived, and there was no housekeeping during my entire stay. I had only two sets of towels for ten days, which felt inadequate.

Service

5.0

The service was lacking, and I felt uncomfortable asking for more towels because of the host's attitude. It seemed like I was in the wrong for wanting basic necessities.

Location

5.0

The location was one of the brighter spots, as it was close to some nice local restaurants. That definitely added some value to my stay.

Dining

5.0

There wasn't much in terms of dining options onsite, and I had to rely on nearby places, which were alright.

Facilities

5.0

Facilities were lacking; there was no kettle, the microwave didn't work, and the TV was out of order. The shower drainage was borderline blocked too.

Franklin

United States, January 2025

6.8/10

My stay at The City Luxury Suites was a mixed bag. The location is decent, situated close to some lovely local restaurants and the rooftop pool was a nice touch. However, I faced several issues like lack of cleaning services, inadequate towels, and some amenities not functioning correctly. Overall, I can't say I had the luxurious experience I expected. 🤔☹️

Rooms

5.0

The room was not properly cleaned before my arrival and had some maintenance issues like a borderline blocked shower drainage and a hard bed. Additionally, there was no hairdryer, kettle, or adequate cleaning supplies.

Service

5.0

The service left much to be desired. The lady managing my stay made me feel uncomfortable when I inquired about more towels and toilet rolls.

Location

5.0

The location was one of the high points of my stay, as it was close to a variety of nice local restaurants that added flavor to my trip.

Dining

5.0

While the hotel didn't offer dining options, being close to local restaurants allowed for some good meals nearby.

Facilities

5.0

The rooftop pool was nice, but many facilities like the microwave and TV did not work, which was disappointing.

Joseph

United States, December 2024

7.4/10

My stay at The City Luxury Suites was a mixed bag. The location was great, with local restaurants nearby, and the rooftop pool was a nice touch. However, the lack of cleaning service during my 10-day stay and insufficient amenities left me disappointed.

Rooms

5.0

The apartment felt more like a basic rental than a luxury suite. I had only two sets of towels for the entire stay, and the bed was quite hard.

Service

5.0

There was no housekeeping or daily towel service. I felt uncomfortable asking for more essentials, and the host's attitude didn't help.

Location

7.0

The location was decent, offering close proximity to some nice local restaurants, making it easy to explore the area.

Dining

6.0

Although there were no on-site dining options, I enjoyed the convenience of nearby eateries. I recommend trying the local chocolate croissants.

Facilities

5.0

The amenities were lacking. The microwave didn't work, and there was neither a kettle nor a hairdryer. the shower drainage was borderline blocked.

Howard

United States, October 2024

5.8/10

My stay at The City Luxury Suites was a huge disappointment. While the location was decent and close to some nice local restaurants, the lack of basic amenities and cleanliness overshadowed any positives. I felt like I was scammed, and the absence of service was truly frustrating.

Rooms

5.0

The room was poorly cleaned and lacked basic supplies like toiletries. It didn't feel like a luxury suite.

Service

5.0

There was no housekeeping during my entire stay, which made the experience even worse.

Location

5.0

The location was the only redeeming quality, close to local eateries.

Dining

5.0

I did enjoy trying out nearby restaurants, but I expected better dining options within the hotel.